Delivery info & charges

Delivery Charges

  Order Value
50-149 AED 150 – 299 AED 300 + AED 500 + AED
         
Dubai, Abu Dhabi, Sharjah,Ras Al-khaimah, Al Ain 25 AED 15 AED Free Free
Dubai, Abu Dhabi, Sharjah Free with 120 AED of Farm Items

Delivery Days

Emirate Day Time
Dubai Sunday, Thursday 9:00 am to 2:30 pm
Abu Dhabi Sunday, Thursday 9:00 am to 2:30 pm
Sharjah Sunday, Thursday 9:00 am to 2:30 pm
Ras Al-khaimah Sunday 9:00 am to 1:00 pm
Al Ain Monday 9:00 am to 1:00 pm

Orders placed on a Wednesday (after 2pm), Friday or Saturday will be delivered on Sunday.

Delivery Charges

  Order Value
50-149 AED 150 – 299 AED 300 + AED 500 + AED
         
Dubai, Abu Dhabi, Sharjah,Ras Al-khaimah, Al Ain 25 AED 15 AED Free Free
Dubai, Abu Dhabi, Sharjah Free with 120 AED of Farm Items

Delivery Days

Emirate Day Time
Dubai Sunday, Thursday 9:00 am to 2:30 pm
Abu Dhabi Sunday, Thursday 9:00 am to 2:30 pm
Sharjah Sunday, Thursday 9:00 am to 2:30 pm
Ras Al-khaimah Sunday 9:00 am to 1:00 pm
Al Ain Monday 9:00 am to 1:00 pm

Frequently asked questions (FAQ)

Click on a question to drop down the answer.

Do you deliver on public holidays?

At the moment we don’t delivery during public holidays.

How can I double check when I will receive my order?

If you have already placed an order, you can check the delivery date in the email confirmation you received. If you are still in the check-out page, once you enter the delivery address you’ll be able to see the delivery date in your area.

Do you deliver to other locations besides homes?

Yes. We can deliver to your work or any address within our delivery areas, including offices, warehouse, schools and hotels. We cannot deliver to a P.O. box or enter gated free-zones.

Do I need to be home when my delivery comes?

We’re happy to leave your order at your doorstep, reception, with a maid, a security guard or a friend if necessary. You can leave us instructions when completing your order. If your order contains perishable food items, please also alert the person who is receiving the order on your behalf, so they can take appropriate measures to store the items at the right temperature after delivery.

Can I reschedule the delivery day and/or time?

Contact us by 7 pm on the day before the scheduled delivery to change the delivery day and/or time.

What happens if I miss the scheduled delivery?

If you have not contacted us to reschedule the delivery and are out or do not answer the phone when our courier attempts delivery, the box(es) are returned to the warehouse. You will be able to pick up your box(es) at courier facility in Dubai for two working days. After this period, your order will be cancelled and the cost of your order will be refunded to you (excluding the cost of perishable items and shipping fees). If you would like to have the order re-delivered, you will be responsible for the re-delivery fee.